Recent Why SERVPRO Posts

We Are Highly Trained!

1/16/2023 (Permalink)

Crew When your home or commercial business has fire, water, storm, or mold damage, our local team, we can help. Call us today at (713) 472-4162.

Our team is highly trained to restore fire, water, storm, and mold damage. Our professionals also perform a full range of cleaning services. We are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries.

Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes


Everyone on our staff has access to web-based training. This training is voluntary and is designed as an ongoing training series for our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Continuous education keeps our employees current on new industry standards and best practices in the cleaning and restoration industry.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Call Us Today!

When your home or commercial business has fire, water, storm, or mold damage, our local team, we can help. Call us today at (713) 472-4162.

Franchises are independently owned and operated.

Tips to Prevent Pipes Bursting

12/21/2022 (Permalink)

Frozen pipes Prevent frozen pipes.

We don’t want you to have to use SERVPRO’s services and fight another battle besides the cold temperatures. SERVPRO recommends the easiest thing to do is to simply increase the temperature inside your home a few degrees. Yes, you are going to pay more on your utility bill, but it is certainly cheaper than a large disaster response on your home. Opening cabinets to allow heat to reach the pipes and leaving a faucet on a small drip, unless you are in a mobile home, can help prevent pipes from bursting and causing water damage.If a home is vacant, it’s also important to make sure the heat isn’t completely off. You should maintain at least a minimum temperature at 55 degrees in a vacant property to prevent any problems. If you ignore these helpful tips or just need SERVPRO’s services, check out our website. Call Kimberly at (281) 520-8197Office (713) 472-4162


12/13/2022 (Permalink)

Schools AT SERVPRO® we believe learning shouldn’t be paused or canceled, even in the face of disaster.

Disasters at an educational facility are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school campus or an institute of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. Your job is to provide valuable lessons and information to the students, ours is to make sure you have a safe place to do so.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Private Schools
  • Libraries
  • Daycares / Pre-K Facilities

LEARN MORE AT: Pasadena, TX Commercial Cleaning and Restoration Services (

Tips: Making a Fire Claim

8/16/2022 (Permalink)

Fire damaged home No damage remediation should begin until the entire area has been photographed and documented.

A fire in your home or office can leave you with a million thoughts running through your mind. The fire restoration process is fairly straightforward, but you want to make sure to do everything in the right order so that you get the most money you can when you file your insurance claim. Here are some tips for how to handle the process well.

  1. Make Your Calls

One of the first things you should do is make the right calls. The company that carries your fire insurance needs to know about the damage to your property, as quickly as possible. It is also advisable to call a fire remediation specialist, like SERVPRO of South Pasadena. The sooner they can arrive on the scene, the better, particularly if you need emergency cleanup to prevent secondary damage. They can also help you itemize costs, which may be helpful when filing your claim.

  1. Secure Your Home

The insurance adjuster will likely check to make sure you have taken the correct measures to protect your property from further damage. The more damage it sustains, the more it costs to fix it. If you do not board up windows and doors, or if you leave holes in your roof or skylights open, the insurance company may not cover part of the damages as this looks like neglect of the property.

  1. Leave Damage Alone

It may seem counterintuitive to delay the beginning of the fire restoration process until professional help arrives, but that's exactly what you need to do. Any smoke cleaning you do may cause more damage. If it doesn't, it can still hurt your chances of getting a full settlement, because the insurance company is not going to pay for damage the adjuster doesn't see. No damage remediation should begin until the entire area has been photographed and documented.

A large part of filing a claim is knowing how to prove the damage. By following these three tips, you can increase the likelihood of getting a settlement with your insurance company that covers most, if not all, of the fire restoration services you require.

Why Choose SERVPRO?

4/21/2022 (Permalink)

Why SERVPRO The #1 Choice in Cleanup and Restoration


Faster to any size disaster

We have more than 1,900 locations nationwide serving 90% of all US zip codes within two hours.

Available 24/7

An emergency can happen at any time, and our Customer Care Center is ready to take your call, day or night. Just call SERVPRO for immediate assistance.

Highly-trained professionals with more than 50 years of experience

We’ve earned the reputation as #1 in the cleanup and restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

(713) 472-4162 CALL NOW

(281) 520-8197 Kimberly Robb, Manager




We work with your insurance.
For a stress free claims process, SERVPRO can help manage the insurance paperwork and process. Call for details.

Why SERVPRO?: Free Emergency Preparedness Plans for Buildings

2/21/2022 (Permalink)

Ready App Our Emergency Ready Plans (ERP) are great for any type of commercial structure and the best part is that they are free to set up!

Why SERVPRO? Our local restoration team works great with commercial properties. Whether it’s a hospital, school, apartment complex, hotel, nursing home, or even colleges and stadiums - SERVPRO is ready to help 24 hours a day and 7 days a week. SERVPRO's knowledge and experience is 50 plus years strong, and we are only getting better and stronger every year.

One thing our commercial clients love about us is our Emergency Ready Plan (ERP). It's a neatly organized map of exactly where to find important access points in your building, insurance information, and more. It's a plan for emergency preparedness that each and every building should have in case of a catastrophe. ERPs are free of charge for any commercial structure.

What Does An Emergency Ready Plan Contain?

Our “ERP” has information about the building that will come useful in case of emergency, such as:

  • Water shutoff valve location
  • Gas shutoff valve location 
  • Electric shutoff/circuit breaker location 
  • Contact information for operating each shutoff
  • Insurance information
  • Plumbing information
  • Loss documents
  • Photos

Our Emergency Ready Plans (ERP) are great for any type of commercial structure and the best part is that they are free to set up and only require an appointment

SERVPRO’s Emergency Ready Plans are the "life savers" of buildings and will help save time and money during crisis. Our Crew Chiefs and Technicians are trained on the latest and up-to-date technology which helps us stay well-tuned and on our game. Call today and learn how you can get a FREE Emergency Ready Plan for your commercial building.

SERVPRO of South Pasadena
P: (713) 472-4162

2537 Roy Rd
Pearland, TX 77581

If You Think You Have Mold, Don’t Clean It Yourself!

2/2/2022 (Permalink)

mold wall See something like this growing in your home or business? Don't mess with it - give us a call instead!

We often get calls from homeowners who’ve tried treating a mold problem with a store-bought spray or with bleach, only to have the mold return. What they don’t realize is that they’ve spread potentially dangerous mold spores inside their home and used a cleaner that isn’t meant for the type of material where the mold is growing. The result is a situation much worse than if they had called us first. 

It’s Best Not to Mess With Mold

If you think you have mold, the best thing you can do is leave it alone and call us to come take a look. We’ll be there right away. If it’s not mold, which is sometimes the case, we’ll let you know, and we won’t charge you anything for the visit. It’s a courtesy our customers really appreciate. 

If we do suspect you have mold, then we’ll help you get mold sampling and testing to determine if the mold is toxic or a garden-variety type that presents low health risk. Depending on the results, we’ll put together a mold remediation plan and cost estimate for you to consider.

We’re Certified to Safely Remove Mold

Once a customer approves the plan and estimate, we get straight to work. We’re certified to remediate mold from homes and commercial businesses in the safest way possible. If the mold is toxic, we seal off contaminated areas from the rest of your house or business, so spores do not spread. Using special HEPA vacuums and air scrubbers, we clean and disinfect the entire area. We carefully remove affected materials, dispose of them properly and replace damaged areas with new materials, restoring your home or business back to its previous condition. When we get done, it's "Like it never even happened.”

Call SERVPRO of South Pasadena Before You Touch That Mold

All it takes is a quick phone call to save yourself from possible health risks and spreading more mold in your home or business. We deal with mold all the time and are well-trained to handle it, so you can trust us to do the work right. Because we’re a local business, we can be there quickly to give you an evaluation and recommendations for moving forward. Call (713) 472-4162 anytime, day or night. 

Will Your Insurance Cover Mold Damages to your home?

2/1/2022 (Permalink)

Moldy wall SERVPRO of South Pasadena is Here to Help with mold damage found in your home or business. Call us today at (713) 472-4162.

Understanding Mold damage and Insurance

Fungus growth is typical in Houston and mold damage can interrupt your business. Will your commercial insurance cover the expense? The answer depends on your policy and the circumstances.

Understand Commercial Mold Insurance Basics

There are several different types of insurance that business owners should carry in case of mold damage. Each is applicable in various circumstances:

• Liability – Might cover another’s mold remediation expenses if you are at fault
• Property Damage – Pays to repair mold damages to your property
• Worker’s Compensation – Covers the costs of mold-related illnesses for employees

Mold coverage and claims are tricky. Fungus growth is a naturally occurring phenomenon. Insurance providers have become reluctant to cover claims related to mold infestations in situations when claimants ignored their responsibility to perform proper maintenance and repairs.

Check Your Policy

If your policy dates back far enough, you may already have adequate insurance, but it is possible your insurance company added mold damage to the list of exclusions. Additional mold insurance may be required.

If you do carry mold insurance, you still have a responsibility to care for the property and keep it maintained. Insurance providers do not want to pay for unnecessary repairs. Failure to have your location inspected regularly or refusal to repair known leaks in the plumbing may disqualify a claim.

Know the Differences in Claims

If you have discovered excessive fungus growth around your place of business, you may file a primary claim. Essentially, you seek costs for yourself directly related to your situation. An adjuster looks at the case, and your insurance company determines if the claim has merit.

In some instances, you may need to file a third-party liability claim. If you are a landlord or are responsible for a property in some way, tenants may sue for damages related to mold. Your insurance policy could cover some of the costs of your legal expenses or pay mold related expenses for your clients.

Get Your Business Inspected

Regular inspections identify mold, point out trouble spots, and keep your insurance policy in good standing. A professional mold remediation company helps you maintain your property and reduces the risk of infestation.

SERVPRO of South Pasadena is Here to Help with mold damage found in your home or business. Call us today at (713) 472-4162.

We Are Certified Experts!

12/29/2021 (Permalink)

IICRC We are able to detect moisture without damaging any walls or ceilings with our state of the art infrared cameras and moisture detection meters.

SERVPRO® of South Pasadena has been an IICRC certified firm for the past several years. And for nearly five decades, The Institution of Inspection, Cleaning, and Restoration Certification stands at the forefront teaching trailblazing knowledge required to tackle complex jobs and return normalcy from chaotic environments. They provide the most comprehensive and advanced technical information in the industry. They allow companies like SERVPRO of South Pasadena to advance their education and stay ahead of the competition with several IICRC certification options:

  • Applied Structural Drying Technician (ASD) is a course designed to teach the effective, efficient, and timely drying of water-damaged structures and contents. It uses comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
  • Carpet Cleaning Technician (CCT) is a course to teach the art and science of carpet cleaning to professional service providers, as well as others in the related industry. Emphasis is placed on the following: practical application, identifying fiber, carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology. This course also covers pre-inspection, basic cleaning chemicals and equipment, and proper cleaning technique.
  • Commercial Drying Specialist (CDS) is a course to teach damage inspection and evaluation, workflow management, and process administration. The course also teaches the technical methods of effective and timely drying.
  • Fire and Smoke Restoration Technician (FSRT) is a course with a concentration on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with practical approach to managing the job site. These concepts will then teach the students how pricing of the job is created.
  • Trauma and Crime Scene Technician (TCST) is a course designed to review the process for inspecting and investigating crime and trauma scenes. This may involve blood and other potentially infectious material. The course will focus on the procedures to follow as well as the precautions that must be taken in such an environment.
  • Water Damage Restoration Technician (WRT) is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, effects, and techniques for drying of structures. This course gives the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

If your home or business is faced with a disaster such as a flood or fire, we are the certified experts who have been properly trained to know exactly what to do. Let SERVPRO of South Pasadena apply quality solutions to any type of damage you experienced. We are the 24-hour emergency service and can quickly respond whenever the service is needed. To contact our office for service or any questions call (713) 472-4162.

Why Can’t Mold Get Cleaned with DIY Methods?

12/3/2021 (Permalink)

Moldy environment Mold damage can be exhausting to even think about, much less tackle on your own. Call SERVPRO of South Pasadena today.

If You Suspect Mold, Professional Mold Remediation Ensures Safety and Thorough Cleaning of Your Home or Office.

Although you may have some products and cleaning implements to handle specific tasks, special care is paramount when it comes to mold and mildew. Mold growth brings the potential for harmful health effects, so calling in skilled mold remediation technicians is the best way to safely and efficiently get the job done.

Why is SERVPRO the Best Team for the Job?

When it comes to mold remediation, you need to know that mold spores rapidly spread when disturbed. This allows them to travel fast to other areas of your home. SERVPRO follows detailed guidelines for handling all mold projects, and we always have the right personal protective equipment (PPE) to ensure safety, such as:

  • Full-body covering suits
  • Disposable shoe and hair coverings
  • Protective gloves
  • Safety goggles
  • Air-purifying respirators

Why is Our Equipment Superior?

We have access to the best tools and equipment in the restoration industry. When called for mold cleanup, our Green Fleet comes fully-equipped with:

  • Moisture probes, moisture meters, thermal imaging cameras, and thermal hygrometers allow us to locate all hidden moisture areas.
  • Fans, portable heaters, air movers, and dehumidifiers will enable us to regulate drying and relative humidity within your structure.
  • HEPA filtration, which pulls mold spores out of the air, keeping them from recirculating throughout your interior.
  • Blasting technology that allows us to address mold colonies in attics, crawl spaces, and basements.
  • Odor-eater pellets, fogging machines, and air scrubbers, which help us to eliminate musty odors.

SERVPRO is the best team to have by your side when you have areas of troublesome mold. Once we finish with the project, your space is Certified: SERVPRO Cleaned to give you added peace of mind.

Call SERVPRO of South Pasadena whenever you need a team for prompt, reliable, and efficient mold remediation. You can reach our staff 24/7 by calling (713) 472-4162.

SERVPRO Cleans and Disinfects Properties after a Sewage Blockage

8/13/2021 (Permalink)

Toilet overflow Why Call in SERVPRO for a Blockage ? --Because Your Property Will Be Safe and Sanitary

Your home can get threatened very quickly and with little warning. Hazardous conditions like sewage backing up into the house can present an immediate health risk to the occupants of the house but also require urgent attention to keep the situation from getting worse. Our team has the experience and availability to provide fast responses to emergencies like these with the training in biohazard cleanup to make a difference quickly.

Sewage backup cleanup for your home is critical as the situation continues to get worse without the appropriate intervention of trained professionals like ours with the tools to assess the situation and clean up the mess. As a homeowner, your concerns are the cleanliness of the affected surfaces and materials after an incident like this, but our SERVPRO team has advanced technology, equipment, and training to thoroughly clean, disinfect, deodorize, and restore affected areas of the property.

There are often contaminants, bacteria, and other hazards present in raw sewage backing up into your home. Whether from a septic tank or a city sewer line, pathogens are always present in this black water. Our technicians have unique training in biohazard cleanup to utilize the appropriate personal protective equipment and use the right tools to clean up the area quickly. Affected materials exposed to the contaminated water must often get removed and later replaced with new materials. The framework of the affected areas must get thoroughly dried to ensure that no moisture persists. With present bacteria likely in the lingering moisture, mold growth or potential health effects could result from inadequately dried materials.

Our SERVPRO team has deodorization equipment like our thermal foggers to help remove the nasty odor left behind by the sewage backup. While many of the exposed soft materials have gotten removed from the area, those that remain can also get deodorized with the use of this thermal fogging equipment.

Sewage is nothing that a homeowner should attempt to remove or handle on their own. Give our experienced SERVPRO biohazard team a call right away to help you resolve this emergency at (713) 472-4162.

The Importance of Leaving a Review

4/26/2021 (Permalink)

Customer review There will always be a live person on the other end of the line available for whatever you need, even if it is just to answer questions.

SERVPRO of South Pasadena has been restoring homes and commercial properties for over 20 years.

SERVPRO strives to provide the highest quality and efficient work possible. No matter what your expectations are for fire and water damage, mold remediation, or COVID-19 cleaning, we strive to exceed them.

This is where YOU come in.

As a customer, we understand that you want to know how great the technicians are at SERVPRO of South Pasadena.

Check out our current testimonial page for a vast representation of what our customers think about us.

Have you been serviced by SERVPRO of South Pasadena but haven't left a review yet?

Whether we provided our restoration or remediation services a year ago or yesterday, there is still more than enough time to write about your experience.

Click on this direct link to simplify the reviewing process: Customer Reviews

We want to know what you think about our services so we can continue our high quality and efficient work!

Have Questions? Call Us Today: (713) 472-4162

SERVPRO Soda Blasts

4/22/2021 (Permalink)

Soda Blast Call and inquire today! (713) 472-4162

Today we are talking about another service we bet you didn't know SERVPRO of South Pasadena could do, Soda blasting. What is that? You might be asking yourself. Soda blasting is for heavy duty cleaning jobs such as removing paint, corrosion, and gunk. How does it work you ask? First, you load the soda blaster with bicarbonate, also known as baking soda. Then you turn on the blaster, which has a built-in air compressor that creates a power wash with a baking soda scrub that helps tackle the toughest cleaning jobs.  Now anyone can purchase a soda blaster but to most, a soda blaster is not the easiest machine to handle. To make sure that the blast is done quickly and efficiently, you should, of course, go with the highly trained professionals at SERVPRO of South Pasadena.

We are available 24-7 to get the job done. With the friendly crew and office staff we have, we can guarantee, you will be left satisfied!

So, don't wait, call and inquire today! About our amazing services! (713) 472-4162

Why Are We Successful?

2/1/2021 (Permalink)

Keep Calm Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success

All employees undergo extensive water restoration training and certification.

SERVPRO of South Pasadena is a leading cleanup and restoration company in the United States. One of the primary reasons for this success is the quality people found throughout our Franchise organization. Quality people have two major attributes, they have a positive attitude and they are technically skilled. These attributes are vital for both success in the SERVPRO of South Pasadena System, and in the quest to always provide the highest quality service.

But these attributes become even more important when you consider that almost every customer our Franchise encounter has just experienced some form of traumatic, life-altering event. A home saturated by water, a business damaged by fire, a structure overrun with mold. When dealing with these types of crisis, the customer wants to know that they are dealing with a professional, not someone who lacks training or is willing to take shortcuts that could lead to even more problems in the future.

Instead, they want to know that the people caring for them are knowledgeable of the latest industry standards, are trained to follow standard restoration methods and processes, will take the time to answer their questions and meet their needs, and will put their life back in order as quickly as possible. They want SERVPRO Professionals. Call Kimberly Today at 281-520-8197 or our office at (713) 472-4162.

SERVPRO Products Now On Amazon!

1/12/2021 (Permalink)

Product on Amazon When your patrons or students or clients walk into your building, you can say with confidence that, “I’ve made the Best choice in cleaning."

Breaking News:

We are so proud to announce that we have extended one of our core services to the public. We recognize that many community facilities are taking extraordinary precautions in the combating against COVID-19 by investing in fogging machines of their own. In the midst of a pandemic surge SERVPRO has decided to help empower your machines by selling our BEST disinfectant directly to the public: SERVPROXIDE - your #1 choice for effective disinfectant cleaning! We’ve heard your cries to provide a proactive, regular daily use cleaning solution to apply on your own. To which we replied a resounding, “YES!” In the history of SERVPRO we have never sold our products direct before…sssh! 

The direct sale of SERVPROXIDE to businesses online through Amazon and Amazon Business. CSP offers a win-win solution to bridge the gap between the commercial clients’ needs and resources and those of SERVPRO. As consumers master the use of CSP to disinfect suspected or confirmed COVID cases, we anticipate that business owners and decisionmakers will first contact the brand you rely on and the people that you trust as the “experts in clean” (a.k.a. SERVPRO of South Pasadena) when other disasters strike!

What’s the Difference??

  • Cleaning refers to the removal of dirt and impurities, including germs, from surfaces. Cleaning alone does not kill germs. But by removing the germs, it decreases their number and therefore any risk of spreading infection.
  • Disinfecting works by using chemicals, for example EPA-registered disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs. But killing germs remaining on a surface after cleaning further reduces any risk of spreading infection.

Each purchase will come with a Cleaned with SERVPRO Product shield to display on your front door or window.  So, when your patrons or students or clients walk into your building, you can say with confidence that, “I’ve made the Best choice in cleaning and disinfecting.”


More about Certified: SERVPRO Cleaned

Construction Services Available by SERVPRO

12/28/2020 (Permalink)

Repairs to home After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company.

SERVPRO of South Pasadena has a full reconstruction team to help you when you need it the most. (713) 472-4162!

The restoration process can be very stressful for a home or business owner. Your life is disrupted and you suffered a loss. No matter how big or small the loss is, SERVPRO of South Pasadena is here to help. We get to any size disaster faster than anyone else. You can trust SERVPRO to help you in your worst hour. 

SERVPRO has been dedicated to serving customers who need us for decades. Throughout the years, our customer service and dedication to helping our community has only gotten better. 

We are dedicated to helping our community when they need us most. After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company. That means once you call us, we will complete the project 100%, from the beginning to the reconstruction phase, which saves you money and keeps the project shorter and less disruptive. If you have water damage, need mold remediation and mold removal services, or need emergency cleaning services, call us!

SERVPRO of South Pasadena Full Service Restoration specializing in water damage and mold removal and remediation!

Water Damage Can Occur When You Least Expect It!

12/8/2020 (Permalink)

Water in garage We understand the needs of our community and you can rest assured that we will be here for you anytime, day or night.

SERVPRO of South Pasadena is always available for our customers.

If you have ever opened your garage and saw water running out of your house, then you understand how nerve-wracking water damage can be.  We are here to ensure that your home is properly, according to IICRC standards, mitigated to help alleviate your worries.  As a locally owned and operated business, We understand the needs of our community and you can rest assured that we will be here for you anytime, day or night. 

Beginning with mitigation and ending with reconstruction, SERVPRO of South Pasadena will ensure that your home looks “Like it never even happened,” at completion. We work with our customers to ensure that your concerns receive the utmost attention.  Call us today and see the SERVPRO difference.

Why Do Home Fires Increase in the Winter?

12/8/2020 (Permalink)

Extinguisher If your home has been impacted by a fire, call us right away.

When the temperatures begin dropping, the likelihood of a house fire occurring begins to rise.

It is important to know the reasons why home fires increase in the winter as well as ways to prevent fires, both in the wintertime and year-round.

  • An Increase in Cooking
    Cooking—something most of us do every day—is consistently the top cause of home fires across the country, and this is not something that changes in the winter. In fact, it typically rises even more due to an increase in baking and general stove usage around the holidays.
  • The Risk of Heaters
    Heating-related issues are the second-highest cause of house fires, with space heaters being the most common culprit. These fires are typically from flammable objects being too close to the heating source or a space heater tipping over when it is not equipped with an automatic shutoff.
  • Candles and Decorations
    Anywhere there is an open flame there is an opportunity for a house fire to begin, which is why the use of decorative and religious candles can also lead to an uptick in house fires. Winter decorations can also be hazardous, with strings of lights and other electronics that are not frequently used being major culprits for fires.

Ways to Prevent Wintertime Fires

When it comes to house fires, practicing prevention is the best way to be prepared. Here are some general fire safety tips to remember year-round, but especially during the winter:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Be Ready in 2021

12/1/2020 (Permalink)

ERP info and logo Be ready for 2021.

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes your local SERVPRO® of South Pasadena Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait until disaster strikes. Call your local Rep. Kimberly Robb at (281) 520-8197 to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2021.

Prepare for the Unexpected with our ERP!

11/11/2020 (Permalink)

ERP file SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens.

It is critical to remember that preparation is the best defense for your home or business against disastrous storm damages. While it is not always practical to foresee damages, having specific preparations in place, in case of an emergency, can significantly reduce the time it takes for remediation to occur. After all, "Knowing what to do and what to expect in advance is the key to timely mitigation."  

No matter if you're a homeowner or a business owner, "SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens." The ERP allows you to "create individual emergency ready profiles for each of your properties, saving you time when minutes count." This app can "help you minimize how water or fire damage affect your home or business."

When you download the ERP app, it is essential to enter detailed information about your properties before any damages occur to them. Doing this allows you to "minimize business interruption" because it provides an "immediate plan of action."

Using the SERVPRO ERP app during an emergency is a simple process. Merely tap on the type of damage you want to report, and a request for remediation is immediately sent to us as a result. Without having to worry about the hassle of knowing your address, email, phone number, or insurance adjuster, we can head straight to your property, to save you valuable minutes of time. 

To further the effectiveness of ERP, you can schedule an appointment with Kimberly Robb, our SMM sales and marketing Manager to fully log your property into our files. We can visit your home or business to create a blueprint of the physical building, making remediation much quicker. From there, we can assess your property for strengths and weaknesses, allowing our techs to immediately go where they need to if an emergency occurs.

Call Us Today - (713) 472-4162

Kimberly Robb, Manager - (281) 520-8197

Save Your Data From Water Damage With The Assistance of SERVPRO!

9/11/2020 (Permalink)

Flooded room Water damage accumulates quickly and can be detrimental. Contact SERVPRO today for remediation assistance.

Save Your Data From Water Damage With The Assistance of SERVPRO!

In the digital age, your personal data is more important than ever, however, it is also extremely fragile. Water damage can corrupt the data stored on your precious electronics and electronic media. Your paper files, too, are at risk of being completely destroyed by water. Books and documents can be rendered unreadable if left in water for too long. If you have electronics and documents at risk of being lost, then call the professionals at SERVPRO to get on the path to data preservation.

Whether it is paper, electronics, or electronic media, we are experienced in a variety of techniques for saving your property. However, not all types of media were created equal, and some are more difficult than others to save. Paper documents and books are often the most difficult type of media to preserve in the case of water damage. They must be completely frozen and dried through sublimation, where the water affecting the paper is turned from ice into gas.

It should be noted that non-SERVPRO specialty electronics cleaning/repairs services will likely be needed in addition to the services SERVPRO can provide.

We know that your data is important. If your personal data is at risk of being ruined by water damage, then call SERVPRO of South Pasadena at (713) 472-4162 or contact Kimberly Robb for immediate service, (281) 520-8197.

Is Your School, Home or Business Clean of Viruses?

6/12/2020 (Permalink)

Cleaning via Spraying SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including COVID-19, MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of South Pasadena can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call Kimberly Robb at (281) 520-8197 to schedule an assessment of your situation.

SERVPRO is Here to Help during this time of need

5/19/2020 (Permalink)

Here to Help Here to Help

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

If your home or business needs deep cleaning services.

We Answer the Phone Ready to Help

Call Today -

Kimberly Robb, (281) 520-8197,

Catalina Cardenas, (281) 520-8196,

Our Certified Technicians go Through Many Training Processes

2/7/2020 (Permalink)

Logo of IIRC organization The Institute of Inspection Cleaning and Restoration Certification sets standards and certification for inspection,cleaning, and restoration.

SERVPRO Industries, Inc., has been established since 1967 and has redefined the mitigation and restoration industry. 

All SERVPRO employees go through several different training processes in the following:

•Crew Training

•Fire Restoration

•Water Restoration

•Carpet and Upholstery Cleaning

Certification is awarded after successful completion of course materials and an examination. 

At SERVPRO we also train our technicians to be IICRC certified through the IICRC Training Program. IICRC stands for The Institute of Inspection Cleaning and Restoration Certification which sets standards and certification for the inspection,cleaning, and restoration industries. An IICRC certification helps to identify the most skilled, highly trained and dedicated technicians and businesses in the field. IICRC trained professionals are able to set themselves apart from others in the industry. Due to training, experience, and comprehensive examinations that set the highest standards in:

•Fire Restoration

•Water Restoration

•Carpet Cleaning

•Upholstery Cleaning 

•Applied Structural Drying 

SERVPRO is an approved IICRC Training School that offers year-around classes in each of those categories. SERVPRO even has its own Applied Structural Drying Training Facility. 

When you choose SERVPRO for your Water Damage, Fire Damage, Mold Remediation, Storm Damage or Cleaning we will make it Like It Never Happened. We can be reached 24/7 in order to assist you. Just give us, SERVPRO of South Pasadena, a call at (713) 472-4162 


1/22/2020 (Permalink)

  1. When your in an unexpected emergency situation and having to look for companies who can assist you with water mitigation, mold remediation and fire restoration services then SERVPRO should be who you consider most. Don’t just take our word for it. Some facts to consider are as follows:
  1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. One of the top 10 franchises, SERVPRO has proved to be an outstanding company.
  2. At SERVPRO of South Pasadena, our owner started our SERVPRO franchise over 20 years ago. We have the experience to go along with our state of the art equipment and highly trained technicians.
  3. All of our technicians are trained and specialists in the work that they do. Training is constantly updated for them when there’s any new way in the industry to best assist our customers.
  4. We help you work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  5. We work quickly yet thoroughly to ensure that your home is restored, making it "Like it never happened."
  6. At SERVPRO of South Pasadena we are here for you in case of fire damage, water damage, mold, storm damage and biohazard cleanup. Not only are we here for you but we are available 24/7 and 365.

If you experience fire damage, water damage, mold, storm damage or need a biohazard cleanup then call us, SERVPRO of South Pasadena (713) 472-4162

SERVPRO Will Be There In Your Time of Need

12/30/2019 (Permalink)

Piece of paper reading We love our customers SERVPRO values our customers.

SERVPRO of South Pasadena takes pride in being in business for over 20 years. Our crew and staff have received intense training to take care of your water mitigation needs. Each member of our crew has been IICRC trained and certified. They know what it takes to do a job right with exceptional customer service. From the moment you pick up the phone to call us, you will be guided through each step we take and will be here to answer any questions you may have along the way. We strive to make the process as stress-free as possible. From crystal clear communication with your adjuster to complete transparency with our customers. We love being a part of our community to help when disaster strikes.

Here No Matter What

12/30/2019 (Permalink)

Man in a bio hazard suit cleaning contaminated refrigerator We are always here to help.

There are many services that SERVPRO has that many people do not know about. SERVPRO offers biohazard clean-up services. It is not easy dealing with a situation involving crime scene clean-up. It can be very emotional and difficult to think about having to deal with certain situations.

There is no need to put yourself through trying to clean-up something traumatic. SERVPRO of South Pasadena can take care of any blood borne pathogens. We know how difficult it can be to deal with issues like this. Let us be the ones to take care of these situations.

“We are always here to help.” We are here for you for the good and the bad. Call us today for more information on these services. We hope you never have to deal with something like this, but we are here for you if you need us. 713-472-4162


12/30/2019 (Permalink)

Servpro company logo Hero ready for any call.

SERVPRO has something to offer for everyone! Many people know the basics that SERVPRO offers. Yes, we proudly do water and fire restoration, but did you know that SERVPRO has a WIDE range of services to offer? From commercial jobs to residential, we are ALWAYS here to help. That’s right! SERVPRO can handle ANY size job. We also are guaranteed to be the faster to any size disaster.

Did you know that we also do carpet cleanings for residential and commercial businesses? We pride ourselves on the many different approaches that we can take to make your carpet look great again. What about general cleaning? YES! We can do any type of general cleaning that you may need.

How about HVAC and duct cleaning? I bet you didn’t know that we could handle ANY size cleaning. We can make your air quality improve and save money on energy costs in the long run.

We take care of biohazards jobs as well. It’s not pretty to have to deal with a biohazard on your own. It is also NOT safe without the proper precaution taken. We will come take care of the mess for you. 

It is important to also know that we can take care of any mold issues that you may have. Do NOT try to handle mold on your own!

The list goes on and on. We offer SO many services to make your life cleaner, easier, and more affordable. Don’t settle for anything less than the SERVPRO way!

SERVPRO #ThrowbackThursday!

6/20/2019 (Permalink)

A glance at the evolution of our service vehicles over the years!

Check out this SERVPRO® Throw Back Thursday!

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business, but with a background in cleaning and restoration, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first franchise in 1969, SERVPRO continued to grow, and had 175 franchises by 1979. Noticing the steady growth, SERVPRO strategically moved its headquarters to Gallatin, TN. This location allowed them to be within 600 miles of 50% of the US. SERVPRO consisted of 647 franchises at the time.

In 1991 the Nashville Business Journal named SERVPRO the Small Business of the Year. Shortly after winning the title, SERVPRO sold it’s 1,000th franchise in 2000.

Today more than 1,700 franchises are operating nationwide, and SERVPRO continues to grow and serve their communities to the best of their abilities. With a proud history, a successful present, and a bright future- SERVPRO with press on toward becoming the premier cleaning and restoration company in the world!

If you are in need of restoration services after suffering a fire or water damage, our professional technicians are ready to assist you, and help make it "Like it never even happened."

For more information on SERVPRO, visit our website:

If you would like to inquire about the services SERVPRO has to offer, or have experienced a water or fire damage, please call our helpful office staff at:  (713) 472-4162


11/7/2018 (Permalink)

SERVPRO Professionals are uniquely qualified to help.

SERVPRO of South Pasadena understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • Online Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Effective Training Ensures Service You Deserve

11/7/2018 (Permalink)

SERVPRO professionals understand your situation.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Franchise Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. The 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Right Choice to Make

11/7/2018 (Permalink)

Cleaning and Restoring Your Home or Business

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. 

Call SERVPRO South Pasadena 281-412-6211

Have our SERVPRO of South Pasadena professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team.

10/31/2018 (Permalink)

HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.


  • Restore peak energy efficiency & lower energy costs
  • Eliminate allergens and odors
  • Reduce the potential for mold growth

Through normal HVAC use dirt and debris will start to slowly collect on the surfaces of your HVAC components, these contaminants if not properly maintained can cause a degradation of the efficiency of the entire system. The cumulative effect of this over time can lead to considerable energy loss and can be a contributor to higher energy bills for your Houston home or business. In addition, allergy and asthma sufferers, young children, and other occupants with breathing difficulties are more susceptible to poor indoor air quality. We have been cleaning and servicing local Houston HVAC and Air Ducts for years keeping homes and business's air quality comfortable and efficient.


These are common problem areas that contribute to restricted airflow, increased energy consumption, and reduced equipment longevity:

  • Duct and System Leakage
  • Closed, Clogged or Stuck Dampers
  • Filtration Issues
  • Excess or Damaged Ductwork
  • Failed Duct Liner
  • Clogged/Nonfunctioning Exhaust Systems

SERVPRO of South Pasadena professionals can perform an inspection to access your system and determine the depth of your problem and if your system could benefit from our cleaning and maintenance services. If moisture is present, the potential for mold growth is increased, sending spores into your working or living spaces, creating a much larger problem. 


Generally, refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.

  • EVAPORATOR COIL: particle buildup can have an insulating effect on the surface of the coil, leading to longer cooling times and greater energy consumption.
  • HEATING COIL: dust and dirt will accumulate and clog air passages this restricts air flow and the furnace must run longer to reach desired temperatures. If a coil is severely impacted by debris, it can cause the unit to malfunction.
  • DAMPERS AND TURNING VANES: these elements ensure proper airflow throughout your system, particles or larger debris like insulation can obstruct or diminish airflow, leading to an overall degradation of the entire system.
  • AIR REGISTERS: dust and debris can accumulate on the blades and seriously reduce air flow, negatively impacting overall energy performance and comfort levels in the space.
  • FRESH AIR INTAKE SCREEN: these openings are integral to the quality of air inside your building, they quickly become clogged from environmental debris and buildup inhibits proper fresh air from entering the system.
  • FAN AND BLOWERS: particle buildup can reduce the capacity of the blades to move adequate air causing the blower motor to run longer while pushing less air per rotation. 

When HVAC systems are cleaned of dirt and debris, it doesn’t have to work as hard to maintain the desired temperatures, air can flow more freely. As a result, less energy is used, leading to improved cost-effectiveness, longer operating life, as well as health benefits and energy savings.

Our team of professionals can inspect your HVAC or air duct system and access your specific situation and work with you to provide a solution to keep your business air quality healthy and energy efficient. The exact solution for your property will depend on a few factors, including the size of your overall duct and vent system, how accessible your HVAC system is to our technicians, and the level of maintenance required.

Give SERVPRO of South Pasadena a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.